Privacy policies

Privacy Policy – Hotel Valle Nuevo

Location: Kilometer 70.5, Guastatoya, Guatemala


At Hotel Valle Nuevo, we value the trust of our guests and visitors. Therefore, we are committed to protecting the personal information you provide us.


1. Information gathering

We only collect the information necessary to provide our services, such as name, contact number, email address and booking preferences.


2. Use of information

The information is used exclusively for:


Confirm and manage bookings.


To improve our guests' experience.


Inform about promotions, events and special hotel services.


3. Data protection

We implement administrative and technical security measures to protect personal information against unauthorized access.


4. Information sharing

Hotel Valle Nuevo does not share, sell or transfer personal data to third parties, except when required by law or to comply with legal obligations.


5. Guest Rights

Guests can request the updating, correction or deletion of their personal data at any time by contacting our administration directly.


6. Policy Updates

These policies may be updated periodically to reflect improvements in our data protection processes.


✨ Hotel Valle Nuevo reaffirms its commitment to offering a safe, reliable and elegant environment, not only in our facilities, but also in the responsible handling of our guests' information.